Casea Terms and Conditions

Welcome to Casea Online Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account and using Casea, you agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our platform.

About Our Casino

Casea Online Casino is owned and operated by Luxinero Group and licensed in Costa Rica. We primarily serve players in Canada, while also welcoming customers from Germany, Austria, Switzerland, Norway, and Finland. At Casea, we offer access to over 10,500 games, including 8,454 slots, 313 live games, and 458 jackpot titles from 108 leading software providers. Our platform is available in multiple languages, and we provide a localized Canadian experience at casea.com/ca/.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. When you register at Casea, we require accurate and truthful personal information. Our casino reserves the right to verify your identity at any time, and we may request documentation before processing withdrawals in accordance with our KYC procedures.

• You must create only one account per person, household, or IP address
• We require that your registration details match your identification documents
• You agree that we may suspend accounts containing false or misleading information
• We do not permit registration from residents of restricted countries, including the United States, United Kingdom, Netherlands, and other listed jurisdictions

Restricted Jurisdictions

Casea Online Casino does not accept players from a number of countries, including Afghanistan, Armenia, Belarus, Belgium, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Myanmar, Romania, Russia, North Korea, Sweden, Ukraine, the United Kingdom, the United States, and Côte d'Ivoire. Additionally, we do not extend promotional offers to residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, or Georgia. It is your responsibility to confirm that online gambling is legal in your location before using our services.

Deposits and Withdrawals

Our casino supports a wide range of payment options, including Interac, Pay by Card, MiFinity, and cryptocurrencies such as USDT, Bitcoin, Ethereum, Litecoin, and more. The minimum deposit through Interac is C$10, while other methods require C$20, and Bitcoin deposits start at C$45. When you request a withdrawal, we apply the same method-specific minimums, and we process payouts only after your deposited funds have been wagered at least once.

At Casea, we apply withdrawal limits based on your VIP level, ranging from C$750 per day (C$10,500 monthly) at Level 1 up to C$2,300 per day (C$30,000 monthly) at Level 5. We allow a maximum of three pending withdrawals at any time, and processing may take up to three business days depending on the method used and whether it is your first cashout.

Bonuses and Promotions

Here at Casea, we provide a generous Welcome Package of 350% up to C$24,000 plus 350 Free Spins across your first four deposits. We also offer a dedicated Crypto Welcome Bonus, weekly and weekend reload bonuses, cashback offers, and sports betting promotions. All bonus funds carry a 20x wagering requirement on deposit plus bonus, while free spin winnings require 40x wagering. Our standard time limit for bonus completion is 10 days from activation, and the maximum bet while a bonus is active is C$150.

• We exclude Neteller and Skrill deposits from qualifying for welcome bonuses
• You may not combine multiple bonus offers simultaneously
• We calculate game contributions differently: slots, scratch cards, and keno contribute 100%, live games and video poker contribute 10%, and table games contribute 0%
• Our casino caps free spin winnings at C$75 or C$150 depending on the number of spins awarded

Our VIP Club rewards loyal players with up to C$600 in daily benefits, including cashback ranging from 3% to 15% depending on your level. Account levels are determined by your activity over the preceding 90 days, and inactivity for one month will reset your status to the lowest tier.

Games and Fair Play

At Casea Online Casino, we feature slots, Megaways titles, bonus buy games, live casino tables, jackpots, table games, and sports betting markets. All our games use certified random number generators, and we work only with reputable providers such as Spinomenal, Yggdrasil, Betsoft, and many others. We do not guarantee any specific outcome, and all results are determined by chance in accordance with the rules of each individual game.

Responsible Gambling

We at Casea are committed to promoting responsible gambling practices. You may request deposit limits, time-outs, or self-exclusion at any time by contacting our support team. We encourage all players to treat gambling as entertainment rather than a source of income, and we provide resources for anyone who feels their gambling behavior has become problematic.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, bonus abuse, multiple accounts, or breach of these Terms and Conditions. In such cases, we may withhold winnings pending investigation. You agree that our decision in matters of suspected fraud or abuse shall be final, subject to applicable law.

Customer Support

Our support team is available 24/7 through live chat, email, and our Help Centre. If you have any questions regarding these terms, deposits, withdrawals, or bonuses, you can reach us at support@casea.com. We aim to respond to all inquiries promptly and professionally.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We recommend reviewing this page periodically, as continued use of Casea Online Casino after changes are published constitutes your acceptance of the revised terms.